High Performance Utility understands that your privacy is important to you. We are committed to protecting the privacy of your personally-identifiable information as you use this website. This Privacy Policy tells you how we protect and use information that we gather from you.

By using this website, you consent to the terms described in the most recent version of this Privacy Policy. You should also read our Terms of Use to understand the general rules about your use of this website, and any additional terms that may apply when you access particular services or materials on certain areas of this website. “We,” “our” means High Performance Utility and its affiliates. “You,” “your,” “visitor,” or “user” means the individual accessing this site.

Personal and Non-Personal Information

Our Privacy Policy identifies how we treat your personal and non-personal information.

What is non-personal information and how is it collected and used?

Non-personal information is information that cannot identify you. If you visit this web site to read information, such as information about one of our services, we may collect certain non-personal information about you from your computer’s web browser. Because non-personal information cannot identify you or be tied to you in any way, there are no restrictions on the ways that we can use or share non-personal information.

What is personal information and how is it collected?

Personal information is information that identifies you as an individual, such as your name, mailing address, e-mail address, telephone number, and fax number. We may collect personal information from you in a variety of ways:

When you send us an application or other form

When you conduct a transaction with us, our affiliates, or others

When we collect information about you in support of a transaction, such as credit card information

In some places on this website, you have the opportunity to send us personal information about yourself, elect to receive particular information, purchase access to one of our products or services, or participate in an activity.

Are cookies or other technologies used to collect personal information?

Yes, we may use cookies and related technologies, such as web beacons, to collect information on our website. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time.

For example, if you register with us, a cookie helps High Performance Utility to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same High Performance Utility website, the information you previously provided can be retrieved, so you can easily use the features that you customized.

How does High Performance Utility use personal information?

High Performance Utility may keep and use personal information we collect from or about you to provide you with access to this website or other products or services, respond to your requests, bill you for products/services you purchased, provide ongoing service and support, contact you with information that might be of interest to you, ask for your opinion about our products or the products of others, and research, develop, and improve programs, products, services, and content.

Personal information collected online may be combined with information you provide to us through other sources. Once we have de-identified information, it is non-personal information and we may treat it like other non-personal information. Finally, we may use your personal information to protect our rights or property, protect someone’s health, safety, or welfare, and comply with a law or regulation, court order, or other legal process.

Does High Performance Utility share personal information with others?

We will not share your personal information collected from this website with an unrelated third party without your permission, except as otherwise provided in this Privacy Policy. In the ordinary course of business, we may share some personal information with companies that we hire to perform services or functions on our behalf. In all cases in which we share your personal information with a third party for the purpose of providing a service to us, we will not authorize them to keep, disclose, or use your information with others except for the purpose of providing the services we asked them to provide.

We may cooperate with law enforcement authorities in investigating and prosecuting website visitors who violate our rules or engage in behavior harmful to others or illegal.

How is personal information secured?

We have implemented generally accepted standards of technology and operational security to protect personally-identifiable information from loss, misuse, alteration, or destruction.

Despite these precautions, we cannot guarantee that unauthorized persons will not obtain access to your personal information.

No Third-Party Marketing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Permitted Information Sharing

Mobile information may be shared with subcontractors strictly for supporting services, such as customer service.

Contact for Privacy Inquiries If you have any privacy-related questions, you can contact us directly at (757) 383-0088 or via our Privacy Policy.

Links

This site contains links to other sites that provide information that we consider to be interesting. High Performance Utility is not responsible for the privacy practices or the content of such websites.

Changes

High Performance Utility reserves the right to modify this statement at any time. Any changes to this Privacy Policy will be listed in this section, and if such changes are material, a notice will be included on the homepage of the website for a period of time. If you have any questions about privacy at any websites operated by High Performance Utility or about our website practices, please contact us at:

High Performance UtilityNewport News, VA 23603

Phone: (757) 383-0088